• Managed Help Desk Services
    Unlimited Support | Fixed-Cost| Proactive Service | Fast Response
    Voted Best on LI
    for Technical Support
    Helping Your
    Business GROW!
    from only
    $100
    /m
       Get FREE Month
    with 5 months pre-pay.
  • Smart IT Support
    Wall Street Teechnical Suport...Main Street Pricing!
    Managed IT Services
    HelpDesk and Remote Technical Support
    Onsite Business Technical Support
    Disaster Recovery & Business Continuity
    Technical HIPAA Compliance Experts in New York
    get free
    Tablet with
    5 Year
    Plan
    from only
    $375
    /m
  • HIPAA Compliant?
    Compliance is continual, not done just Once!
    We can analyze the Business Technology
    Analyze the Business Policies and Procedures
    Document our findings and review with Business Owner
    Provide Recommendations for Proper Solutions
    Create Policies and Procedures Book
    get your
    HIPAA Risk
    Report
    NOW
    Annually Only
    $1250
    /each
  • Office Technology
    Making Your Staff More Efficient for Years!
    Color Digital Copiers and AIO Units
    High Speed Scanners
    Fax Machines and Servers
    IP Telephony / PBX / SmartPhone's
    Smart TV Installations and Programming
    get free
    Quote with
    a
    Call
    from only
    $100
    /m

GET SUPPORT NOW!

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Personal Help Desk

$100 / month
  • 1 User Supported
  • 24x7x365 Support
  • Unlimited Remote Support
  • Unlimited Our-Shop Support
  • Unlimited Tune Ups
  • Unlimited Virus Removals
  • Basic Monitoring

Remote Help Desk

$225 / month
  • 3 Users Supported
  • 24x7x365 Support
  • Unlimited Remote Support
  • Unlimited Our-Shop Support
  • Unlimited Tune Ups
  • Unlimited Virus Removals
  • Advanced Monitoring

Complete Help Desk

$375 / month
  • 1 On-Site Location Serviced
  • 4 Users Supported
  • 24x7x365 Support
  • Unlimited Remote Support
  • *Unlimited On-Site Support
  • Unlimited Virus Removals
  • Advanced Monitoring

Custom Help Desk

$-Call / month
  • Many Site Location's Serviced
  • Unlimited Users Supported
  • 24x7x365 Support
  • Unlimited Remote Support
  • Unlimited On-Site Support
  • Unlimited Virus Removals
  • Advanced Monitoring

HeroTechs Technical Support is 24 x 7... Everything Just Got Easier with with our Help Desk Support!



What’s Included?

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  • End User Support
  • Computer Support
  • Application Support
  • eMail Support
  • Proactive Maintenence
  • Unlimited Tune Ups
  • Unlimited Virus Removals
  • 24x7 Availabilty

Need Help? Get Help Desk Support in 3 Easy Steps

Help Desk Service Call 888-443-7683

Call 888-443-7683

Call our HeroTechs Managed Help Desk toll free at 888-443-7683 to place a call with our Remote Support Engineers. Let our Help Desk team know what you need Technical Support for and how they can help you. Your call will be answered by a professional qualified Remote Support Engineer.

Remote Support Help Desk Service 888-443-7683

Let Our Engineers Connect

Once we understand the Technical Issue you have we will need to connect to your device remotely. Based on the device we need to connect to the Remote Support Engineer will direct you as to the easiest way to for us to access your device. It should only take a second to connect...........It's that easy!!!

Help Desk allows you to sit back and relax while we repair

Sit Back & Relax

Our Remote Support Engineers have the professional qualifications to remediate just about any problem for you. Once they are connected there is no need to stay on the phone. Sit back and enjoy the show as our Engineer works their magic right before your eyes. We will contact youonce your problem is resolved.

Knowledge Base

What is Managed Help Desk?
Our Help Desk is a unique service that keeps your computer systems available so you can focus on your growing business. Our team of certified Engineers will monitor your computer systems around-the-clock to prevent unscheduled downtime and catastrophic failures.
What is a NOC?
Stands for "Network Operations Center. Our NOC Services provides comprehensive monitoring and remediation services for servers, workstations and network devices. HeroTechs specifies the definition of NOC Services as Remote Device Management which includes remote Technical Services required to resolve the issue(s) detected by our Remote Monitoring and Management (RMM) software
Who Needs a Help Desk?
The question isn't who needs HeroTechs Managed Help Desk Services…The question is who doesn't? In the past having an entire 24x7 technology team working for you was impossible for anyone to afford except the Fortune 500 companies. HeroTechs has been delivering this type of service to many people and organizations for quite some time now. In fact we have invested in the same level of infrastructure that those fortune 500 companies do for themselves but we invest in this technology for you. This allows your Local small business to be truly competitive in today's Global economy at an affordable fixed rate.
Will you service me without a plan?
Of course we will. Our job is to ensure that your technology works for you so you can do what you do best. Run your Business! Just because you aren't in a Help Desk Plan doesn't mean you can't take advantage of our services. Just like you can buy a slice of pizza without having to buy the whole pie you can do that with your technology support too. Just want us to upgrade an application? Just call and schedule an appointment. We will charge you a Service Call and for Time and Materials. If you want a better estimate call 888-443-7683.

Why Choose Us?

Here Are Some Of The Reasons to choose our host
  • Simple Help Desk Support
  • Unlimited Support
  • Happy Employees
  • Fast Computers
  •    Security Overhauls
  • Affordable Prices!

What People Say

  I would like to express my sincere appreciation from Tom McCabe of HeroTechs . His company has been my IT Manager and has maintained all of my Technology Systems for the past five years. During this time, HeroTechs has guided the technology advancements of my medical practice to high points never imagined. Their expertise is not limited to Computer Networking but includes IP Telephony, Camera and Office Security Systems and much more. My office is on the cutting edge of HIPAA compliance requirements because of their guidance throughout the years. HeroTechs will be an asset to any growing company. - Dr. Ronald Mazza   Chiro-Sport - Chiropractic
  I have been using HeroTechs to service my business for years. HeroTechs has upgraded my Servers, Applications, and Networks at all 3 of my locations. I highly recommend them to anyone who needs Help Desk Services. - Dr. Ronald Mazza   Chiro-Sport - Chiropractic
  I have been using HeroTechs to service my business for years. HeroTechs has upgraded my Servers, Applications, and Networks at all 3 of my locations. I highly recommend them to anyone who needs Help Desk Services. - Dr. Ronald Mazza   Chiro-Sport - Chiropractic
Best Small Managed Help Desk Service. YOUR BUSINESS TECHNOLOGY IS OUR JOB!